Preorder Policy for Davide Montissori

Last updated: July 21, 2025

Understanding Your Preorder Experience

At Davide Montissori, we offer select timepieces through our preorder program, allowing you to secure your chosen companion before its official release. Our preorder policy has been crafted in full accordance with European Union consumer protection laws to ensure transparency and fairness throughout your journey with us.

What Is a Preorder?

A preorder is a contractual agreement that allows you to purchase and secure a Davide Montissori timepiece before it becomes available for immediate shipment. When you place a preorder, you are entering into a binding contract with us, with specific delivery commitments that we are legally obligated to fulfill.

Your Rights Under EU Law

14-Day Withdrawal Right

Even with preordered items, you maintain your fundamental right to withdraw from the purchase within 14 days of receiving your timepiece, without providing any justification. This withdrawal period begins when you take physical possession of your watch, not when you place the preorder.

Clear Delivery Information

In compliance with EU e-commerce regulations, we are required to provide you with specific delivery timeframes rather than vague “coming soon” notices. Every preorder listing includes precise delivery information to ensure you can make an informed decision.

Price Protection

The price you pay during the preorder period is guaranteed and will not change, even if market conditions fluctuate before delivery. All prices displayed include applicable VAT and any additional costs are clearly disclosed before you complete your purchase.

Delivery Timeline and Commitment

Important Delivery Information: After the preorder period concludes, shipping will commence on October 10th, 2025, and will continue progressively throughout the month of October for all preorders. This specific date represents our binding commitment to you under EU consumer protection law.

Our Delivery Promise

  • Preorder Period: Available until October 10th, 2025

  • Shipping Commencement: October 10th, 2025

  • Delivery Window: Throughout October 2025, processed in order of preorder placement

Should we be unable to meet this October delivery commitment, you have the right to:

  • Request a new, mutually agreed delivery date

  • Cancel your preorder and receive a full refund within 14 days

Payment and Security

Payment Terms

Payment is required in full at the time of placing your preorder. This secures your timepiece and confirms our contractual obligation to deliver within the specified timeframe. We accept all major payment methods through our secure, encrypted payment gateway.

Refund Protection

If delivery delays occur beyond our stated timeline, or if you exercise your withdrawal rights, we guarantee a full refund processed within 14 days of your cancellation request. This includes any standard shipping costs you may have paid.

Product Information and Changes

Accurate Descriptions

All preorder listings provide detailed and accurate information about the timepiece specifications, materials, and features. Any significant changes to the product design or specifications will be communicated to you immediately with options to:

  • Accept the modified product

  • Cancel your preorder for a full refund

Quality Assurance

Every preordered timepiece comes with our standard 2-year legal guarantee under EU law, covering any defects or conformity issues from the moment you receive your watch.

Communication and Updates

We commit to keeping you informed throughout the preorder process:

  • Order Confirmation: Immediate confirmation upon placing your preorder

  • Production Updates: Monthly progress reports during the production phase

  • Shipping Notification: 48-hour advance notice before your timepiece ships

  • Tracking Information: Complete tracking details once shipment begins

Cancellation Rights

Before Delivery

You may cancel your preorder at any time before delivery by contacting us at [Your Support Email]. Cancellations result in a full refund processed within 14 days.

After Delivery

Once you receive your timepiece, the standard 14-day withdrawal period applies, during which you may return the watch in its original, unused condition for a full refund.

Force Majeure and Unforeseen Circumstances

While we are committed to our October delivery timeline, extraordinary circumstances beyond our control (such as natural disasters, governmental restrictions, or supply chain disruptions) may impact delivery schedules. In such cases:

  • We will notify you immediately of any potential delays

  • You retain the right to cancel and receive a full refund

  • We will work to minimize any inconvenience and provide alternative solutions when possible

Contact and Support

For any questions regarding your preorder or to exercise your consumer rights:

Email: [Your Support Email]
Phone: [Your Phone Number]
Response Time: Within 24 hours during business days

Compliance and Consumer Protection

This preorder policy fully complies with:

  • EU Consumer Rights Directive (2011/83/EU)

  • E-commerce Directive (2000/31/EC)

  • German Civil Code (BGB) and distance selling regulations

  • French Consumer Code requirements

  • All applicable national consumer protection laws within the European Union

By placing a preorder with Davide Montissori, you acknowledge that you have read, understood, and agree to these terms. This policy ensures that time remains on your side throughout every step of your preorder experience.